SHIPPING POLICY

Thank you for choosing Crystal Amethyst Co. We strive to provide you with exceptional service and deliver your purchases in a timely manner. Please take a moment to review our shipping policy.

GENERAL SHIPPING INFORMATION:

Unless otherwise stated, all items will be processed and shipped within 2-5 business days after your order is placed. Business days refer to Monday through Friday, excluding weekends and public holidays. In case of a high volume of orders or unforeseen circumstances, there may be slight delays in processing and shipping. We appreciate your understanding in such situations.

PRE-ORDER ITEMS:

If a product is available for pre-order, it will be clearly indicated on the product page. Pre-order items are not immediately available for shipping and will be shipped at a later specified date. The estimated shipping date for pre-order items will be mentioned on the product page, and we will make every effort to meet this timeline. However, please note that unforeseen circumstances may sometimes lead to delays. In such cases, we will notify you promptly about any changes in the shipping schedule.

TRACKING INFORMATION:

Once your order is shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your shipment. Please note that it may take up to 24 hours for the tracking information to become available in the carrier's system. Therefore, do not be alarmed if the tracking link does not immediately provide updates. As with any issue, please contact us at info@crystalamethystco.com as we are always eager to assist and correct an issue where we can